RecommendedNo installation needed. Start the program and simply tell us your ID.
Secure remote support
Fast help via remote support
So we can help you directly on your screen, please download one of the following programs. Simply choose your platform, start the program and tell us your ID — we'll take care of the rest together with you.
Download the software
Recommended
AlternativeFast, lightweight solution. Connect directly for remote support of your device.
How it works
- Choose your platform and download one of the two programs.
- Share the displayed ID (and password if shown) with our technician.
- Confirm the incoming connection — done, we'll help right away.
Connection only after your confirmation — can be ended at any time.